Frequently Asked Questions

SQB Stream is a premium television streaming subscription that provides instant access to 6,000+ live television channels across 500+ languages, alongside SQB Video Club (our on-demand library of movies, series, and dramas), playable on Smart TVs, streaming sticks, mobile devices, and Apple TV.

SQB Stream is a sub-brand of SQB Labs LLC, a company registered in the State of Wyoming, USA (30 N Gould St #63904, Sheridan, WY 82801, USA).

Yes. Our streaming servers are globally load-balanced and accessible anywhere with a high-speed internet connection. Geo-priced billing is available in British Pounds (GBP) for UK customers, US Dollars (USD) for USA customers, and standard GBP for international customers.

SQB Video Club is a Video-On-Demand platform where you find everything in one place — a huge library of movies, TV series and dramas in all languages, across every genre (Action, Comedy, Drama, Thriller, Kids, Documentary, Romance, Sci-Fi and more). New movie releases and new series episodes are added as quickly as possible, so you always have fresh content to watch. Watch anytime, pause, resume and binge-watch on your own schedule.

Yes. Both 6,000+ Live TV Channels and the full SQB Video Club VOD library are included in every single subscription plan at no extra charge.

Content is available in all major world languages including English, Arabic, Urdu, Hindi, Spanish, French, Turkish, Farsi, Tagalog, Somali, and many more, with multiple audio streams and subtitles available.

New releases and fresh series episodes are added as quickly as possible after release. Our catalog is refreshed frequently to maintain an up-to-date selection of titles.

Yes. Video Club is accessible within the exact same portal/app (Smart STB, STB Emu, ISTB, MYTV Online) as your live TV channels. No separate application or login is required.

The trial gives you 24 hours of unrestricted access to our 6,000+ live television channels and SQB Video Club library so you can verify stream stability and compatibility on your device with no commitment.

No credit card or payment information is required to claim your trial. Simply fill out the trial request form with your name, WhatsApp number, email, and device type.

Trials are strictly limited to one per customer, email address, WhatsApp number, and IP address to prevent service abuse. Duplicate requests are automatically filtered.

UK (GBP):
• Monthly: £15 plan + £35 one-time activation fee (£50 total)
• 6 Months: £80 plan + £20 activation fee (£100 total, save £25)
• 12 Months: £150 plan + £0 activation fee (£150 total, save £65 - Best Value)

USA (USD):
• Monthly: $20 plan + $40 one-time activation fee ($60 total)
• 6 Months: $110 plan + $20 activation fee ($130 total, save $30)
• 12 Months: $200 plan + $0 activation fee ($200 total, save $80 - Best Value)

The activation fee covers the manual provisioning, server routing, and MAC address assignment for your device. It is a one-time fee only — when renewing your plan in the future, you only pay the plan price.

We accept PayPal, all major Credit/Debit Cards via secure Stripe checkout, and Bank Transfer / Invoice requests for select jurisdictions.

• LG & Samsung Smart TVs: Smart STB
• Firestick, Android TV & Google TV: STB Emu
• Apple TV & iOS devices: ISTB
• Android Mobile & Tablets: MYTV Online

No. Third-party applications (such as Smart STB and ISTB) are owned by independent developers and have their own separate charges. Smart STB provides a 7-day free trial, after which you must purchase an app licence directly from Smart STB. SQB Stream is not affiliated with these apps.

Each subscription provides 1 active simultaneous connection tied to your device MAC address. To stream concurrently on multiple TVs or screens in different rooms, you can order additional subscriptions.

Our support team is active 7 days a week, Monday through Sunday, 9:00 AM – 9:00 PM GMT via WhatsApp and email (support@sqbstream.com).

We provide a 7-day technical support guarantee. If you experience an unresolved technical issue on our server side within 7 days of purchase that our team is unable to resolve, you are entitled to a full plan refund. Please review our full Refund Policy for specific terms regarding activation fees.